.tt-concierge{--ink:#202524;--muted:#6f7774;--line:#dce5e1;--green:#8dc63f;--teal:#00a79d;position:fixed;right:24px;bottom:24px;z-index:99999;font-family:"Open Sans",Arial,sans-serif}.tt-concierge *{box-sizing:border-box}.tt-concierge__launcher{width:62px;height:62px;padding:0;border:0;border-radius:50%;background:var(--teal);color:#fff;box-shadow:0 12px 32px rgba(0,49,46,.28);cursor:pointer;display:grid;place-items:center;transition:transform .2s ease,box-shadow .2s ease}.tt-concierge__launcher:hover,.tt-concierge__launcher:focus-visible{transform:translateY(-2px);box-shadow:0 16px 38px rgba(0,49,46,.34)}.tt-concierge__launcher svg{width:27px;height:27px}.tt-concierge__panel{position:absolute;right:0;bottom:76px;width:min(382px,calc(100vw - 28px));height:min(610px,calc(100vh - 120px));border:1px solid rgba(0,73,69,.12);border-radius:20px;background:#fff;box-shadow:0 24px 70px rgba(18,36,34,.22);overflow:hidden;display:grid;grid-template-rows:auto 1fr auto;transform-origin:bottom right}.tt-concierge__panel[hidden],.tt-concierge__contact[hidden]{display:none}.tt-concierge__header{position:relative;padding:20px 52px 18px 20px;background:#173b38;color:#fff}.tt-concierge__eyebrow{margin:0 0 4px;color:#b9dfd7;font-size:10px;font-weight:700;letter-spacing:.14em;text-transform:uppercase}.tt-concierge__title{margin:0;color:#fff;font-size:20px;line-height:1.25}.tt-concierge__status{margin:6px 0 0;color:#d6e6e2;font-size:12px}.tt-concierge__status:before{content:"";display:inline-block;width:7px;height:7px;margin-right:7px;border-radius:50%;background:var(--green)}.tt-concierge__close{position:absolute;top:15px;right:15px;width:34px;height:34px;padding:0;border:0;border-radius:50%;background:rgba(255,255,255,.1);color:#fff;font-size:24px;line-height:1;cursor:pointer}.tt-concierge__messages{overflow-y:auto;padding:18px;background:#f5f8f6;scroll-behavior:smooth}.tt-concierge__message{max-width:88%;margin:0 0 12px;padding:11px 13px;border-radius:14px;font-size:13px;line-height:1.5;white-space:pre-wrap}.tt-concierge__message--vera{background:#fff;color:var(--ink);border:1px solid var(--line);border-bottom-left-radius:4px}.tt-concierge__message--visitor{margin-left:auto;background:var(--teal);color:#fff;border-bottom-right-radius:4px}.tt-concierge__message--error{color:#8a322b;background:#fff4f2;border-color:#f1ccc7}.tt-concierge__quick{display:flex;flex-wrap:wrap;gap:7px;margin:2px 0 14px}.tt-concierge__quick button{padding:7px 10px;border:1px solid #bad6cf;border-radius:999px;background:#fff;color:#22534e;font:inherit;font-size:11px;cursor:pointer}.tt-concierge__quick button:hover{border-color:var(--teal);color:#006f68}.tt-concierge__contact{margin:4px 0 14px;padding:14px;border:1px solid #c9ddd8;border-radius:14px;background:#fff}.tt-concierge__contact p{margin:0 0 10px;color:var(--ink);font-size:12px;line-height:1.45}.tt-concierge__contact input,.tt-concierge__contact select{width:100%;height:40px;margin:0 0 8px;padding:0 11px;border:1px solid #cfdad7;border-radius:8px;background:#fff;color:var(--ink);font:inherit;font-size:12px}.tt-concierge__consent{display:flex;gap:8px;align-items:flex-start;margin:2px 0 10px;color:var(--muted);font-size:10px;line-height:1.4}.tt-concierge__consent input{width:auto;height:auto;margin:2px 0 0}.tt-concierge__contact button{width:100%;min-height:40px;border:0;border-radius:8px;background:var(--green);color:#17320d;font-weight:700;cursor:pointer}.tt-concierge__composer{padding:12px;border-top:1px solid var(--line);background:#fff}.tt-concierge__form{display:flex;gap:8px;align-items:flex-end}.tt-concierge__input{flex:1;min-height:42px;max-height:96px;resize:none;padding:11px 12px;border:1px solid #cfdad7;border-radius:10px;color:var(--ink);font:inherit;font-size:13px;line-height:1.4}.tt-concierge__send{flex:0 0 42px;width:42px;height:42px;padding:0;border:0;border-radius:10px;background:var(--teal);color:#fff;cursor:pointer;display:grid;place-items:center}.tt-concierge__send:disabled{opacity:.55;cursor:wait}.tt-concierge__send svg{width:18px;height:18px}.tt-concierge__privacy{margin:7px 2px 0;color:#8b9390;font-size:9px;line-height:1.35}.tt-concierge button:focus-visible,.tt-concierge input:focus-visible,.tt-concierge textarea:focus-visible,.tt-concierge select:focus-visible{outline:3px solid rgba(0,167,157,.28);outline-offset:2px}@media(max-width:690px){.tt-concierge{right:14px;bottom:14px}.tt-concierge__panel{position:fixed;inset:10px 10px 88px;width:auto;height:auto}}@media(prefers-reduced-motion:reduce){.tt-concierge__launcher,.tt-concierge__messages{transition:none;scroll-behavior:auto}}